1. Operational Service Nature

AuthSetu provides digital operational infrastructure services, workflow coordination systems, AI automation environments, website infrastructure, visibility systems, operational consultation, verification workflows, and technical service environments.

Most operational services involve planning, infrastructure preparation, workflow allocation, consultation time, operational analysis, technical coordination, resource assignment, and deployment-related activities.

Because operational resources and workflow coordination begin shortly after service confirmation, refund eligibility may become limited once operational execution has started.

2. Refund Eligibility

Refund requests may be considered under limited operational circumstances, including:

• Duplicate payments
• Incorrect billing caused by operational error
• Verified technical billing issues
• Operational cancellation before workflow initiation

Refund approval decisions are evaluated based on operational workflow status, infrastructure allocation, service coordination progress, and technical execution stages.

3. Non-Refundable Operational Activities

Refunds generally may not be applicable once any of the following operational activities have started:

• Infrastructure planning or workflow preparation
• Operational consultation sessions
• AI automation configuration
• Website development or deployment work
• SEO or visibility workflow execution
• Verification or assessment coordination
• Infrastructure review processes
• Client portal setup or workflow integration
• Operational resource allocation
• Technical deployment activities

Digital operational services involve time allocation, infrastructure preparation, workflow coordination, and technical execution which cannot always be reversed after initiation.

4. Workflow Activation & Operational Confirmation

Operational workflows are considered active after:

• Invoice confirmation
• Payment verification
• Operational approval
• Workflow assignment
• Infrastructure coordination initiation
• Technical execution commencement

Once workflows become active, refund limitations may apply based on operational progress.

5. Client Delays & Communication

Operational delays caused by incomplete client communication, missing requirements, approval delays, unavailable infrastructure access, or delayed operational responses do not automatically qualify for refunds.

Clients are responsible for providing timely workflow coordination, operational access, infrastructure information, and required approvals where applicable.

6. Subscription & Recurring Services

Recurring operational services, infrastructure retainers, automation maintenance workflows, monitoring environments, support retainers, and visibility coordination systems may renew automatically according to agreed operational billing cycles.

Clients are responsible for requesting cancellation before the next operational billing cycle begins.

7. Duplicate Payments

Verified duplicate payments caused by billing or technical processing issues may qualify for review and refund processing after operational verification.

Processing timelines may vary depending on banking systems, payment providers, infrastructure verification requirements, and operational review procedures.

8. Refund Processing Timeline

Approved refunds, where applicable, may require operational verification and financial review before processing.

Typical processing timelines may range between 7–15 business days depending on payment methods, banking systems, infrastructure verification workflows, and operational coordination requirements.

9. Operational Discretion

AuthSetu reserves the right to review refund requests individually based on operational complexity, workflow progress, infrastructure deployment status, technical resource allocation, service delivery stage, and coordination records.

Operational decisions regarding refund eligibility shall remain subject to infrastructure workflow evaluation and operational review.

10. Third-Party Services

Certain infrastructure services may involve third-party providers, hosting systems, payment processors, software licenses, operational integrations, or external workflow platforms.

Third-party charges, licensing fees, infrastructure costs, or external operational expenses may remain non-refundable once incurred.

11. Contact Information

For operational inquiries related to this Refund Policy, billing coordination, infrastructure workflows, operational payments, or refund review requests:

AuthSetu Operations
Operational Infrastructure Environment
Badlapur, Maharashtra, India
Serving Clients Across India

Phone: 02269718012
Email: billing@authsetu.info

Operational refund inquiries should include invoice references, transaction details, workflow information, and relevant coordination records where applicable.